Custom Villa Elevator Project in Sydney, Australia | SOLKER Delivers Premium Home Mobility Solution

Full Case Content

1. Client Background

The client, a homeowner in Sydney, Australia, owns a three-story modern villa. With aging parents living in the home, they required a residential elevator to improve everyday convenience and safety. The client emphasized seamless integration with the minimalist interior design and full compliance with Australian safety standards (AS 1735).

Shangjia/SOLKER was selected for its ability to deliver a custom solution remotely while ensuring quality, reliability, and after-sales support across borders.

2. Collaboration Process

• Initial Inquiry: The client submitted a request via our official website. Our sales team responded within 48 hours.

• Remote Design: After a virtual consultation and layout review, Shangjia’s design team proposed 3D visuals, shaft diagrams, and multiple customization options.

• Custom Manufacturing: Once finalized, the elevator was produced to order with modular packaging tailored for international shipping.

• Shipping & Installation: The unit was shipped to Sydney, where our partnered installation team handled on-site assembly with live remote tech support from Shangjia engineers.

• After-Sales Support: A 2-year full warranty and 5-year core component warranty were provided, along with remote diagnostics and periodic check-ins.

3. Product Highlights

• Cabin Design: Panoramic glass enclosure, matching the modern interior aesthetic

• Control Interface: LED touchscreen with voice announcements; multilingual interface

• Safety Features: Emergency landing system, child lock, overload protection, safety sensors

• Ride Quality: Gearless traction system; smooth, silent operation with noise <45 dB

• Compliance: Fully meets Australian AS 1735 residential elevator standards

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4. Technical Specifications

• Rated Load: 400kg

• Travel Height: 9 meters (3 floors)

• Speed: 0.4 m/s

• Power Supply: AC220V / AC380V

• Drive Type: Traction

• Door Style: Automatic center-opening (swing door optional)

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5. Client Testimonial

“We are very satisfied with our Shangjia home elevator. It’s elegant, quiet, and extremely safe for my elderly parents. The team guided us through every step, even remotely, and it all worked flawlessly. Highly recommend it!”
— Mr. James W., Homeowner, Sydney, Australia